IntroductionWelcome to SaudadeOfficial.com. Saudade Design SRL operates the SaudadeOfficial.com website (the “Service”). This Shipping & Delivery Policy applies to all products purchased through our website, SaudadeOfficial.com.
1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you via email and adjust your order accordingly.
2. Delivery Location
Items offered on our website are available for delivery within Romania.
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Delivery can take between 1-7 working days, but we are not responsible for any delays in delivery which are beyond our control. If you do not receive your order within 7 working days, please contact us at contact@saudadeofficial.com.
4. Shipping Costs
Shipping costs are fixed and amount to 30 lei per order. We aim to make delivery costs as affordable as possible and continually review our courier partnerships to get the best price for our customers.
5. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at contact@saudadeofficial.com.
6. Questions
If you have any questions about the delivery and shipment or your order, please contact us at contact@saudadeofficial.com.
7. Changes to Shipping & Delivery Policy
We reserve the right to change this policy at any time. We will notify you of any changes by posting the new policy on this page.
8. Contact Us
If you have any questions about this Shipping & Delivery Policy, please contact us at contact@saudadeofficial.com.
This policy was last updated on June 22, 2023.